Delivery conditions
These delivery conditions are for information purposes only. The binding delivery conditions are contained in the general terms and conditions and the technical delivery conditions available here.
Order:
On the basis of your order we will send you a confirmation. Confirmation of the order constitutes a binding purchase contract.
The order or enquiry must contain the following information:
- profile shape and dimensions;
- the length of the profile, indicating the finish of the ends (broken or cut, if required);
- number of pieces;
- for machined profiles:
- o and net (final) dimension;
- material quality;
- special requirements (e.g. labelling of the delivery);
- method of transport (own, collection service, etc.);
- material testing requirements;
- the method of packaging or preservation, if required.
Method of payment of the purchase price
The method of payment of the purchase price is specified in the order confirmation by UCB TECHNOMETAL, s.r.o., or in the purchase contract. If the form of payment is indicated (by the terms in quotation marks below or other wording of the same meaning):
- ‘Payment in advance (advance invoice)’, the buyer is obliged to pay the purchase price prior to delivery of the goods on the basis of the issued advance invoice, no later than the due date specified in the advance invoice. Until the purchase price is paid on the basis of the advance invoice, UCB TECHNOMETAL, s.r.o. is not obliged to deliver the goods to the buyer. Once the purchase price is paid by the buyer, the ordered goods will be delivered to the buyer.
- ‘Cash on delivery’, the buyer is obliged to pay the purchase price at the latest upon delivery of the goods by the carrier in favour of UCB TECHNOMETAL, s.r.o.
- ‘Payment by transfer’, the buyer is obliged to pay the purchase price by transfer to the account of UCB TECHNOMETAL, s.r.o. according to the due date and account number indicated on the invoice.
The purchase price can be paid in addition to the transfer and:
- in cash at the cash desk at the headquarters of UCB TECHNOMETAL, s.r.o,
- by credit card,
- cash on delivery – via carrier in favour of UCB TECHNOMETAL, s.r.o.
The due date of the purchase price in the invoice shall be set by UCB TECHNOMETAL, s.r.o. taking into account the total volume of orders of the buyer, the duration of mutual business relations and payment discipline.
The purchase price is deemed to be paid at the moment of crediting the funds to the Seller’s account or by paying it into the cash register.
Method of delivery
According to the characteristics of the goods, all bar materials are supplied in bulk, bundled or packaged (non-ferrous metals).
The maximum weight of the bundle is 2 t.
Discs, short sections, blocks, hollow sections are delivered on EURO or special pallets.
Loading is done by forklift from the side of the truck.
Delivery date
Exact information about the delivery date will be communicated to you by the sales department and is indicated in the order confirmation.
In general:
- Cast iron profiles ordered directly from stock items are dispatched within approximately 2 days and non-ferrous metals within approximately 5 days of order confirmation.
- The delivery date of the split profiles from stock is approximately 1 week (customised cutting of the material).
- The delivery time of the sleeves (hollow profiles) or roughly-shaped profiles is 3 to 5 weeks.
Minimum order quantity
Minimum order quantity is not limited.
For technological reasons, the minimum length of a section is 12 mm.
Complaints
The applicable provisions of the Civil Code apply to claims. (Act No. 89/2012 Coll.)
When making a claim it is necessary to submit the claimed part of the delivery, or photo documentation of the detected defect with the number of the delivery note (invoice), the date of delivery and the claimed defect.
No claim will be accepted without the submission of a claim report with the above data or laboratory test data.